Please note that some of the information and communication services accessible by way of portals from the websites of Audi India are additionally subject to the conditions of use of the portals concerned.

Some of the information services are provided by our partners. Please note that such services are subject to the terms and conditions of the partners concerned and that the inclusion of links to their websites on the websites of Audi India does not imply any recommendation or entail any guarantee. Audi India is not responsible for such content and does not assume any liability in event of any damages. The providers concerned are not agents in the performance of Audi India.

The Audi India websites include links to websites operated by third parties. Audi India lays no claim to ownership of the websites of third parties accessible by way of links and is not responsible for their content.

In using these websites you must respect the copyright, name and trademark rights, and all other proprietary rights, of third parties. All Audi India websites are protected for example, including the images, music and brand names, such as "Audi India" and its model names appearing on them. This also applies to the proprietary rights of Audi India AG and other affiliated companies. Neither these websites nor the Conditions of Use attaching to them should be understood as representing a licence or as granting any other right to proprietary rights held by Audi India. You undertake not to misuse the services offered, in particular not to bypass any security measures implemented by the information services; nor to use any devices or run any applications which result in, or may result in, damage to the systems of Audi India or malfunction of them, in particular as a result of modifications to the physical or logical structure of the servers or the network of Audi India or of other networks; nor to integrate the information services, in whole or in part, into other Web content, whether private or commercial; nor to utilise the services for commercial profit.

Audi India places cookies on your computer when you visit our websites. You can determine the extent to which cookies are enabled or disabled by means of settings on your computer (usually in your Web browser, such as Internet Explorer; for more details refer to the Technical Requirements section). Audi India assumes that you agree to cookies being placed on your computer if your browser is set to allow them. With regard to data protection please refer to our Data Protection Declaration.

It is permissible to place hyperlinks to the home pages of  websites, such as or www.Audi.in, provided the link causes the target page to be fully refreshed without being placed in a frame and is notified to Audi India within 24 hours of being placed. Furthermore, the hyperlink must be clearly identified as such on the source page by the use of the phrase "Link to Audi India" or the name of the Audi India target web page in conjunction with the phrase "Link to Audi India". Links not conforming to this rule must be approved by Audi India prior to being set. Audi India reserves the right to forbid links to be placed, notwithstanding compliance with the above rule.

a.All express warranties, representations, conditions of any kind or other terms implied by statute or law with respect to this website or the information, content, materials or products included on this website are hereby expressly excluded to the fullest extent permitted by law. b.Audi India shall not be liable in any circumstances for any direct or indirect, special or consequential loss or damage (whether for profit or loss or otherwise) costs, claims, expenses or other claims for compensation what so ever, whether caused by the acts, omissions or the negligence of Audi India, its employees or agents, which arise out of or in connection with the use of this website or the information, content materials or products included on this website. c.The Content (Pricing, specifications, pictures, material, information, data, news items, etc. if any) contained on this website is provided for general information only and should not be used as a basis for making business/commercial decisions. You are advised to exercise due caution and/or seek independent advice before entering into any financial obligation based on the Content contained on this website. d.The Content contained in this Website, including text, graphics, links or other terms are provided on an “as is”, “as available” basis. Audi India does not accept any responsibility or liability for access to or material on, any website that is linked from or to this website. e.In the event of any conflict between the Terms and Condition of specific Products and Service and these Terms and Conditions, Terms and Conditions specific to such product and service shall prevail. f.The Content on this website should not be regarded as an offer, solicitation, invitation, advice or recommendation to buy or sell products / schemes of Audi India, its subsidiary companies or any of its affiliates. Use of the products or services described at this web site may not be permitted in some countries and if in doubt, you should check with your local regulator or authority before requesting further information on such products/ services. g.No information on this site shall constitute an invitation to invest in or any of its affiliates or business partners. Neither Audi India, nor their or their affiliates', officers, employees or agents shall be liable for any loss, damage or expense arising out of any access to or use of this site or any site linked to it, including, without limitation, any loss of profit, indirect, incidental or consequential loss. h.Products and Services are available only at the discretion of Audi India, subject to the individual terms and conditions of products and services (if any) on which they are offered and such products and services may be withdrawn or amended at any time without notice. The full range of products or services may not be available in all locations.

In view of the technical structure of the Internet, if you wish to send an e-mail from your private e-mail account to Audi India you must take your own security precautions in order to maintain the confidentiality and integrity of your e-mail's content, by using standard commercially available encryption software for example. If you wish to send an e-mail directly from the Audi India contact zone, you should be aware that your data will be transmitted unencrypted and so no guarantee can be given as to the confidentiality and integrity of your e-mail's content.

Audi India reserves the right to change the information or service provided on or via this web site, including the terms of this disclaimer, at any time and without notice. However, Audi India shall not undertake to update the Content contained on this web site from time to time. It is recommended that you review the information provided on or via this web site, including the terms of this disclaimer, periodically for changes. shall not be held responsible for all or any actions that may subsequently result in any loss, damage and or liability on account of such change in the information on this website.

This website is for use by users located and resident within the Union of India, accordingly, these terms and conditions or any claim shall be subject to Indian Laws and the parties to any dispute or action hereby submit to the exclusive jurisdiction of the courts in Mumbai.

We are pleased that you are visiting our websites and would like to thank you for your interest in our company, our products and our websites. Your privacy when using our websites is important to us. Consequently, we would ask you to take note of the following information:

You may, as a matter of principle, visit the Audi India websites without telling us who you are. We may collect device-specific information (such as model number/ name, operating system, hardware specifications, screen resolution, browser used, IP address, etc.) popularly known as ‘device fingerprinting’. Further, we are notified merely of the name of your Internet Service Provider, the website from which you accessed our site, and which of our website pages you visit. This information is evaluated for statistical purposes. Your anonymity as an individual user is preserved.

Personal details are only collected if you provide them to us, such as to execute a contract, in response to a survey, or when registering for personalised services. When you register for Audi India personalised services, provided you give your consent your registration details will be processed for the purposes of promotion and market research and to provide needs-oriented design of electronic services. Moreover, if you give your consent the information called up by you on your visit to the Audi India portals will be used to construct a user profile, in order to provide you with specially tailored promotional offers. This data is transmitted in encrypted form, in order to prevent misuse by third parties. Your data is processed within India business operations.

Without your consent to other use, the personal data collected on the websites of Audi India will be used only for contract execution and handling of your enquiries. Additionally, if you have given your consent, your data will also be used for promotional and market research purposes and for the design of needs-oriented electronic services from Audi India. Any use of personal data for the delivery of tailored promotional offers will also be made only if you have given your consent. As consent to use your data for the above purposes may involve the transmission of your data to the companies of the Audi India Group and the Audi India partners (dealers and service centres) selected by you, and authorised third party. You can, of course, withdraw your consent at any time with immediate effect.

a.You warrant that you are competent to contract as per Indian Contract Act, 1872 in accordance with all terms and conditions of booking, sale and delivery of vehicle(s) manufactured and marketed by Audi India. b.No reproduction of any part of the site may be sold or distributed for commercial gain, nor shall it be modified or incorporated in any other work, publication or site, whether in hard copy or electronic format, including postings to any other site. Audi India reserves all other rights. c.The information on this site has been included in good faith and is for general purposes only. It should not be relied upon for any specific purpose and no representation or warranty is given as regards its accuracy or completeness. d.Please proceed only if you accept all the conditions enumerated herein above, out of your free will and consent. e.Fuel consumption and CO2 emissions mentioned on the site are as per CMVR Rules. f.Audi India reserves the right to prevent your usage of this site if you misuse the contents contained within this website in any manner. Audi India is the final arbiter as to what shall constitute misuse and its decision will be final. g.The ex-showroom price, offers settlement and timeline for delivery of car are indicative only. Customers are advised to contact the booking dealer for final confirmation. *The consumer offer on a vehicle, if applicable, will be set off while delivery of vehicle at the respective dealership. *The on-road price of a vehicle, inclusive of road tax, insurance and other applicable charges will be communicated by respective dealership only. If you have any further questions concerning data protection at Audi India, please refer to our FAQs (Frequently Asked Questions). You can also obtain information on your data, and submit any suggestions you may have, by e-mail or letter to the following address: C)General Terms and Conditions for online booking of Car with an authorized dealer of Audi India a Division of ŠKODA AUTO Audi India India Private Limited hereafter “Audi India”. Audi India is a facilitator and all transaction on this site shall be between Customer and Audi Authorized Dealer . Audi India is not a party to such transaction. 1)Definition:- "Customer" means any Individual / Firm / Proprietorship / Company etc. competent to enter into contract as per the Indian Contract Act, 1872 and interested in booking of AUDI Car with a Authorized Dealership of AUDI INDIA) through online/website of AUDI INDIA by adhering to applicable terms and conditions mentioned in detail below..Audi is merely facilitator and . "Dealership" means any person or entity Authorized by AUDI INDIA for sale and/or service of the Car(s) manufactured and marketed by AUDI INDIA. . "Car" means any models of Vehicles Assembled, imported, marketed or sold through AUDI INDIA’s Website for and on behalf of its Dealership or by AUDI INDIA to Customers. . Used Vehicle” means Audi vehicle which was used for the Demo purposes or a vehicle used by an existing customer and available for Second Sale to the Customer in India. The Used Vehicle may be registered vehicle or not registered vehicle. 1.Booking of Used Vehicle is non-transferable or non-assignable, except in case of of any unfortunate event to the Customer, subject to providing valid documents of nominee / legal representative. A copy of Order Booking Form along with receipt of payment shall be provided by the Dealer to the Customer, if so required. 2.The online booking system is only platform facilitated by Service Provider on AUDI INDIA Website (“Website”) and has features to assist the Customer in faster booking of the Car only with the Dealerships as mentioned in the Website subject to terms and conditions mentioned here. 3. A Customer can book for more than 1 (one) Car and the booking process would be one car per booking. 4.The Customer needs to provide accurate information to Dealer while making online booking and the information shall be in English language only. 5.The Customer shall obtain the customer copy of the Car order form duly stamped at the Dealership. 6.Post online booking, Booking ID will be generated and with Booking Id the Customer shall contact the concern Dealership which he/she selected in making online booking, regarding availability of selected variant, balance payment, delivery details etc. Customer is requested to opt one colour choice for a particular variant only. In case of any subsequent change in either colour or variant preference, the old Booking ID shall remain same. D)Acceptance of Payment towards Booking 9.For booking online, the Customer is required to pay the specified Booking amount as displayed on the Website at the time of booking of Car selected by the Customer. The Payment of booking amount is to be made online by Credit Card/Debit Card or netbanking through NEFT/RTGS payable in favour of the respective Dealership. 10.Acceptance of online booking payment is taken on behalf of the Dealership by a Payment Gateway (hereinafter referred to as "Agency"). 11.AUDI INDIA is only a facilitator in the transaction and has suitably made the website available for online booking of Car for customer convenience. Hence, AUDI INDIA will not be responsible for any charges imposed and action taken by the Agency arising out of online booking payment. In the event, the Customer suffers any kind of loss or damage arising out of the payment transaction made by the Customer on the website, AUDI INDIA shall not be responsible for the same and the Customer will have recourse to claim damages only from the Dealership. 12.The online booking is available at www.audi.in whereas payment gateway is powered by intermediary providing Payment gateway and merchant services. 13.The Payment made by the Customer for online booking of Car through payment gateway Agency is subject to the terms and conditions as provided by the payment gateway Agency. AUDI INDIA or its Dealership shall not be responsible for payment issues made in respect of online booking through the payment gateway Agency. 14.The transactions, booking amount and all other commercial terms such as balance payment, delivery of Car etc., shall be as per the bipartite contractual obligations agreed between the Customer and the concerned Dealership only and the payment gateway facility is arranged just to facilitate smooth and speedy the completion of online booking transaction. Use of the payment gateway facility shall not render AUDI INDIA / Dealership liable or responsible for the non-delivery, non-receipt, non-payment, damage, breach of representations and warranties, non-provision of after sales or warranty services or fraud as regards the products and /or services listed on AUDI INDIA's Website. 15.The booking amount remitted by the Customer will be realised and transferred directly to the respective Dealership’s account, which the customer selected, on making online booking. 16.The Customer authorizes Gateway Payment Agency engaged by AUDI INDIA to collect, process, facilitate and remit payments and/or the transaction electronically in respect of transactions through Payment Gateway Facility. The Customer understands, accepts and agrees that the Payment Gateway facility provided by AUDI INDIA is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payment, for the transactions on AUDI INDIA Website using the existing authorized banking infrastructure and Payment Gateway networks. By providing Payment Gateway facility, AUDI INDIA is neither acting as trustee nor acting in a fiduciary capacity with respect to the transaction or the online Booking amount. 17.The Processing fees for the online booking payment made by the Customer will be borne by the Dealership, only in case where the online booking is getting converted into a successful sale of delivery of Car to the Customer by the Dealership. 18.AUDI INDIA reserves the right to restrict the number of online booking which a Customer can make through his/her Credit/Debit/ Card / Bank Account/ or any other financial instrument and accordingly reserve its right to reject an online booking made by a Customer, without assigning any reasons. 19.AUDI INDIA reserves the right to reject without assigning any reason, an online booking made by a Customer having prior history of questionable charges including without limitation breach of any agreements by Customer with AUDI INDIA/ Dealership or breach/violation of any law or any charges imposed by Issuing Bank or breach of any policy. 20.AUDI INDIA may delay the notification of payment confirmation to Dealership, if AUDI INDIA deems suspicious or for Customers conducting high transaction volumes to ensure safety of the Transaction. In addition, AUDI INDIA may hold the transaction and may not inform Dealership or remit Booking amount to law enforcement officials (instead of refunding the same to Customer) at the request of law enforcement officials or in the event the Customer is engaged in any form of illegal activity. 21.The Customer acknowledges that AUDI INDIA will not be liable for any damages, interests or claims etc. resulting from not processing a Transaction or any delay in processing a Transaction which is beyond control of AUDI INDIA. 22.After online booking of Car and online payment transaction, the system will generate a transaction Booking ID which will be mailed to specific Email ID entered by customer, acknowledging the receipt of payment towards the booking of Car through online. The Customer shall use the Booking ID for all future communication with the Dealership and produce the copy of receipt showing the Booking ID as and when required by the Dealership. However, this Acknowledgement shall not be treated as acceptance of booking by dealership. 23. The Booking amount paid by the Customer at the time of online booking will be adjusted against the sale price of the Car at the time of raising the Invoice by the Dealership. The Customer shall pay the balance amount to the Dealership to complete the successful transaction of purchase of the car. Thereupon, the Dealership shall deliver the Car as per the delivery commitment date given by the Dealership. Only after receipt of the full balance price of the Car and submission of requisite supporting documents, the booking will be binding. Until then, the online booking is merely a request on the part of the Customer and an indication of an intention to sell on the part of the Dealership and does not result in a booking confirmation or contract of sale and in case booking fail to be accepted for whatever reasons or could not be completed, there will be no financial implications to AUDI INDIA or the Dealership except as per the terms and conditions mentioned here. 24.If a Customer fails to pay the balance amount within the stipulated time as informed by the Dealer, the Car chosen by the Customer would be allocated to the next customer. Thereafter, depending on the date of receipt of balance amount from the Customer, the Customer’s Booking Reference Number would change and accordingly delivery of Car booked by the Customer would be postponed by the Dealership, depending on the availability of particular Car booked by the Customer. 25.The Vehicle Specification and price including, statutory levies (Import Duty, Excise Duty, Taxes and other levies) will be applicable as prevailing on the date of invoice issued by Dealership to the Customer. Used car Vehicle Delivery by the Dealer 28,The Dealer shall inform anticipated date of delivery of the Used Vehicle to the Customer. The Dealer does not guarantee exact date of delivery of the Used Vehicle. The Customer shall not be entitled for the claim of any damages or losses of any kind for delay in the delivery or non-delivery of the Used Vehicle, due to unforeseen and unavoidable situations including but not limited to natural calamities, civil unrest, strikes, pandemic, shipment delays, force majeure or government restrictions, etc. 29.The Dealer will not be responsible for any damage or shortage reported after the delivery is affected and the signature of the customer or his/her/it’s authorized representative (including transport contractor through whom the Used Vehicle is transported) obtained on Delivery Receipt. 30..In case the Customer is a Company or Body Corporate, an authority letter from authorised signatory will be required to take physical delivery of the Used Vehicle. 31.The sale and delivery of Used Vehicle shall be subject to fulfillment of all applicable statutory obligations and submission of requisite supporting documents. The originals of these documents will need to be produced at the Dealership. In the event of the Customers failure to ensure compliance of these requirements, the booking amount paid by the Customer is liable to be forfeited. 32..The Customer should contact the Dealership selected by him / her at the time of making the online booking for the purpose of taking delivery. The name on which Booking has been made cannot be changed and Dealership will have to raise a special request with AUDI INDIA to change Customer name against a Booking. 33.Expected date of Delivery of Car will be confirmed by the Dealership upon receipt of balance sale price from the Customer however the delivery of Car is subject to availability of Car at the selected Dealership. In case, there is a waiting period, the Customer will be informed of the expected date of delivery by the Dealership. 34.All the original documents will need to be produced at the time of taking delivery of Car for verification by the respective Dealership. 35.The documents required for registration of the Car have to be submitted as per the policy, rules and regulations of the transport authority of the concerned State Government. 36.The Delivery of Car shall be made after realization of full payment on the Bank account of the Dealership. Further, the delivery of the Car shall be made (i) after registration number is allotted by the Transport Department in case of an unregistered car; or (ii) before registration transfer or re-registration or NOC issuance by the Transport Department for a registered pre-owned car. The Customer understands that the rules, timelines  and procedure for registration/transfer/re-registration of the Car differ from state to state subject to / at the sole discretion of the transport authority concerned and that the dealership or Audi India shall not be held liable in any manner should there be any delays caused in this matter. E)Cancellation and Refund 37.If any online booking amount and other amount paid by the Customer to the Dealership towards the price of the Car, Accessories or statutory requirement, then the Customer has to claim the said amount from the Dealership and no online transaction shall be made in this regard. No cash payments would be made by the Dealership to the Customers. 38. In the case of financed orders, cancellation request shall be sent to the Dealership through the financing entity and refunds will be made by the Dealership to the concerned financing entity only. 39.The Notice of cancellation should be sent to the Dealership together with the original customer copy of the Order Booking Form if any and the payment receipt. Once cancelled, Customer Order cannot be reinstated at the same Booking ID. 40.Audi dealership or Audi India shall not be liable to block a car from further resale beyond 7 days of booking in case a customer decides to opt for car financing from his own sources (instead of opting for financing via the Audi dealership). 41.AUDI INDIA reserves the right to change or alter any terms and conditions or the process itself without prior notice and may withdraw the offer of online booking without prior notice. 42.The online Booking is not compulsory, but optional and voluntary for the interested customers and Cars can be booked and purchased by the Customer directly at AUDI INDIA Dealership as well. 43.AUDI INDIA or Dealership would not be responsible for delay, loss or non-receipt of communication by the Customer due to incorrect address or contact details, given in the Online booking form or any other form of submission not contemplated herein or otherwise. The Customer online booking will be rejected in case of incomplete forms or non-receipt of booking amount. 44.AUDI INDIA, their Directors, Employees, Dealers, Consultants, assume no liability whatsoever under any circumstances whatsoever for any direct or indirect loss or damage arising from a Customer booking a Car through the online/website of AUDI INDIA. 45.Delivery is subject to “force majeure” conditions. The term “force majeure” means any circumstances which are unusual, unforeseeable and are beyond the control of AUDI INDIA and/or Dealership concerned, the consequence of which could not have been avoided even if all due care had been exercised, including but not limited to acts of god, war or threat of war, riot, civil strike, hostilities, political unrest, government action, industrial dispute, natural or other disaster, nuclear incident, terrorist activity, sabotage, blockage, embargo, weather conditions, transport strike, fire, flood, typhoon, tempest, drought, short supply of labour, fuel, raw material, or manufactured produce, outbreak of an epidemic or pandemic as the case may be otherwise preventing or hindering the manufacture or delivery of the car and all similar events beyond the control of AUDI INDIA and/or Dealership concerned. 46.Customer further understands that the terms and conditions of sale of the Car is exclusively between Customer and Dealership only and that AUDI INDIA, is operating with the Dealership concerned on principal to principal basis relationship, is not bound by any such terms in any manner whatsoever, 47.Although AUDI INDIA takes reasonable measures to safeguard against unauthorized disclosures of information, it cannot assure that Personal Data that Customer provides will never be disclosed in a manner that is inconsistent with the Policy. 48.The Customer shall indemnify and hold harmless AUDI INDIA, its, affiliates, subsidiaries, Dealerships (as applicable) and their respective officers, directors, , and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of breach of the terms and conditions, Terms of Use, privacy Policy and other Policies by the Customer, or any act or omission of the Customer or violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) by the Customer. 49.In case of any dispute relating to enforcement, interpretation or application of these terms and conditions shall be subject to Arbitration by single arbitrator appointed by AUDI INDIA. The venue of Arbitration shall be at Mumbai. The Arbitration Proceedings shall be in accordance with the Arbitration and Conciliation Act, 1996 and its allied rules as amended from time to time. Subject to the Arbitration, the Parties submit to the exclusive jurisdiction of the Courts of the City of the Dealership selected by the Customer for booking Car. 50.The terms and conditions of this Online booking shall be governed by the laws as applicable in India. 51. Though all efforts are made to ensure that the information on this site is correct and updated, Audi India do not provide any guarantee as to its accuracy and/or completeness and do not accept any liability in this regard.